Privacy Policy

Effective date: 23 July 2026

Pathpoint Pty Ltd (ABN 26 692 283 873) (“PathPoint”, “we”, “us”, “our”) provides a real-time platform that connects sites, transport companies and drivers, including our website (pathpoint.co), site and fleet web portals, and driver mobile application (together, the “Services”). This Privacy Policy explains how we collect, hold, use and disclose personal information, and how you can access or correct your information or make a complaint.

We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using the Services, you agree to the collection and handling of your information as described in this Policy.

1. Who this policy applies to

This Policy applies to everyone who interacts with the Services, including:

• Site Managers — personnel at container yards, construction sites, mining/quarry sites and infrastructure projects who use the site portal;
• Transport Companies — businesses that manage fleets and drivers through the fleet portal;
• Drivers — individuals who use the PathPoint driver app to navigate to and around sites; and
• Visitors — people who browse pathpoint.co.

2. Personal information we collect

The type of information we collect depends on how you use the Services.

2.1 Account and identity information

• Name, email address, phone number, and employer or company name;
• Role (Site Manager, Transport Company administrator, or Driver) and job title;
• Login credentials, including where you sign in via Google or Apple (we receive your name and email address from these providers, not your password);

2.2 Vehicle and job information

• Vehicle registration (rego), vehicle type and related fleet records;
• Job and trip assignments, queue position, and trip status;
• Entry and exit timestamps and other activity logs recorded as vehicles move through a site;

2.3 Location information

Real-time and trip location data. The driver app uses GPS and similar technologies to provide turn-by-turn navigation to a site and, via geofence handoff, on-site pathway guidance. We collect a driver’s location while a trip is active so that site managers and transport companies can see approaching vehicles, and so drivers can be guided and queued accurately. Location collection can be limited using your device’s operating system permissions, but this may limit or disable core features of the driver app.

2.4 Documents and content

• Site plans, sketches and emergency evacuation maps uploaded by customers so PathPoint staff can build a navigable site;
• Safety, traffic management and induction documents uploaded by site managers for drivers to access in-app;
• Receipts and other documents uploaded by drivers;

2.5 Technical and usage information

• Device information (device type, operating system, unique device identifiers);
• IP address, browser type and version, and log data;
• Pages viewed, features used, and general usage and diagnostic data collected via cookies and similar technologies on our website (see section 8).

2.6 Information from others

Transport companies invite drivers by email; site managers and transport company administrators may input or upload information about drivers and vehicles on their behalf. If you are added to the platform by an organisation you work with, that organisation is responsible for ensuring it has the authority to provide us with your information.

3. How we collect personal information

• Directly from you, when you create an account, sign in, use the driver app, upload documents, or contact us;
• Automatically, through your use of the Services (e.g. location, device and activity data);
• From third parties, including the site manager or transport company that added you to the platform, and identity providers such as Google or Apple.

4. How we use personal information

We collect, hold and use personal information to:

• provide, operate and maintain the Services, including site navigation, marshalling, queuing, and fleet and driver management;
• create and administer accounts, and verify identity for sign-in;
• build and maintain navigable site maps from customer-supplied plans;
• show approaching vehicles, manage queues, and provide turn-by-turn and on-site navigation;
• maintain auditable entry/exit and activity logs for customers;
• communicate with you, including responding to enquiries and providing support;
• improve, test and develop the Services;
• comply with our legal obligations and enforce our Terms and Conditions; and
• for any other purpose disclosed to you at the time of collection, or to which you consent.

5. Disclosure of personal information

We may disclose personal information to:

• the site manager and transport company associated with a driver’s trips and jobs, so far as reasonably necessary to operate the Services (e.g. location, queue position, entry/exit logs, and uploaded documents);
• the transport company that invited a driver, and the driver’s assigned vehicles and jobs;
• our service providers, including cloud hosting, data storage, analytics and customer support providers, who process information on our behalf and are bound by confidentiality and data protection obligations;
• professional advisers, insurers, or regulators where required to obtain advice or comply with the law;
• a purchaser or prospective purchaser in connection with a business sale, merger or restructure; and
• law enforcement or government bodies where required or authorised by law.

We do not sell personal information to third parties.

6. Overseas disclosure

Some of our service providers (for example, cloud hosting and infrastructure providers) may store or process personal information outside Australia. Where we disclose personal information overseas, we take reasonable steps to ensure the overseas recipient handles that information consistently with the APPs, including through contractual protections.

7. Data security

We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure, including access controls, encryption in transit, and restricting access to personal information to personnel who need it to perform their role. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Cookies and similar technologies

Our website may use cookies and similar technologies to operate reliably, remember preferences, and understand how visitors use the site (for example, via analytics tools). You can control or disable cookies through your browser settings, though some parts of the website may not function properly if you do so.

9. Data retention

We retain personal information for as long as needed to provide the Services and for legitimate business purposes, such as maintaining auditable activity records, complying with legal, accounting or reporting obligations, and resolving disputes. When information is no longer required, we take reasonable steps to destroy or de-identify it.

10. Access, correction and complaints

You may request access to, or correction of, the personal information we hold about you, subject to exceptions permitted by law. We may need to verify your identity before responding, and may charge a reasonable fee for access in some circumstances.

If you believe we have breached the APPs or wish to make a complaint, please contact us using the details in section 13. We will investigate and respond within a reasonable time. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Children

The Services are intended for business use by adults, including licensed drivers. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.

12. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes to the Services or our legal obligations. The updated Policy will be posted with a revised effective date. Continued use of the Services after changes take effect constitutes acceptance of the updated Policy.

13. Contact us

If you have questions about this Privacy Policy, or wish to access, correct, or make a complaint about your personal information, please contact us:

Pathpoint Pty Ltd

Email: admin@pathpoint.co

Address: Ground Suite 2/24 Young St, Wollongong NSW 2500